logo dark logo light logo
  • REAR-VIEW MIRRORS
    • DAEMON
    • X5
    • X4
    • X4 LED
    • X4 end bar
    • X3
  • ACCESSORIES
    • BRAKE LEVER
      • CYLINDRIC BILANCIERE
      • BILANCIERE ONE
    • TURN SIGNAL
      • Space turn signal
      • Fly
    • Crankcase and lever
      • PARALEVA
    • TOP
      • 530 Tmax tank
      • mv tank
      • z1000 kawasaki tank
      • 530 tmax engine cover
      • turn signal top
  • YOUR BIKE
    • Ducati world
    • BMW world
  • SHOP
  • Italian
  • Spanish
Cart 0

No products in the cart.

Mobile Logo
  • English
  • Italian
  • Spanish
  • REAR-VIEW MIRRORS
    • DAEMON
    • X5
    • X4
    • X4 LED
    • X4 end bar
    • X3
  • ACCESSORIES
    • BRAKE LEVER
      • CYLINDRIC BILANCIERE
      • BILANCIERE ONE
    • TURN SIGNAL
      • Space turn signal
      • Fly
    • Crankcase and lever
      • PARALEVA
    • TOP
      • 530 Tmax tank
      • mv tank
      • z1000 kawasaki tank
      • 530 tmax engine cover
      • turn signal top
  • YOUR BIKE
    • Ducati world
    • BMW world
  • SHOP

Rules on returns and refunds

Rules on returns and refunds

Rules on returns and refunds

Db-Race informs for the protection of our customers that all shipped products undergo quality control by qualified personnel.

HOW TO MAKE AN EXCHANGE OR RETURN

Contact customer service via info@db-race.com indicating the invoice number and the reason detailed by pictures explaining the reason for return.

The goods must not be used and must be returned to the site carefully packed.

Shipping of the return will be the responsibility of the customer, once it arrives at the location it will be the responsibility of Db-Race to assess whether the customer is entitled to a refund/replacement of the part or not ( for specifics regarding defects, breakage, insurance damage see ‘Terms and Conditions’ document).

Customized products cannot be returned.

RETURN PROCEDURES FROM ITALY

If all the requirements for a return are met, the customer has 14 days from receipt of the return to be entitled to a replacement

Shipping costs are the responsibility of the customer only the amount of the item will be refunded

Products intended to be replaced must be packed carefully following the instructions that will be sent by the Db-Race service center, for improperly packed material will forfeit the right to replacement.

The product should be shipped to the following address

G.Matteotti Street no. 5 – 28070 Garbagna Novarese (NO)

RETURN PROCEDURES FROM ABROAD

If all the requirements for a return are met, the customer has 14 days from receipt of the return to be entitled to a replacement

Shipping costs are the responsibility of the customer only the amount of the item will be refunded

It is necessary to contact the company’s customer service department before proceeding with the shipment in order to carry out all customs activities when the goods arrive in Italy.

Products intended to be replaced must be packed carefully following the instructions that will be sent by the Db-Race service center, for improperly packed material will forfeit the right to replacement.

The product should be shipped to the following address

G.Matteotti Street no. 5 – 28070 Garbagna Novarese (NO)

 

DB RACE

Crediamo nella perfezione, siamo alla continua ricerca di essa e non ci fermeremo anche dopo averla trovata. Nulla è lasciato al caso, ogni minimo dettaglio viene valutato, studiato e risolto con lo stile italiano.

zLunedì-Venerdì: 9:00-20:00
Sabato: 10:00-13:00

  • Italian
  • Spanish

INFORMAZIONI

Azienda

Contatti

Blog

Termini e condizioni d’uso

Norme su resi e rimborsi

UFFICIO IN ITALIA

Via G.Matteotti n. 5 28070 Garbagna Novarese (NO) Tel. +39 34 8711 2889 Fax 0321 845393 info@db-race.com C.F./P.IVA 02539970034

CATALOGO 2022

b

Legal notices | Copyright | Privacy-GDPR | Cookies

COPYRIGHT 2022 © Developer : STUDIO | HUAYHUAS.

DB Race

Per acquisti di prodotti superiori a 5 unità puoi avere uno sconto, scrivici per poter pianificare la spedizione.




    INFO

    Monday-Friday: 9am to 5pm; Satuday: 10am to 2pm
    Via G.Matteotti n. 5 – 28070 Garbagna Novarese (NO)
    Tel. +39 34 8711 2889
    info@db-race.com